Dispute Mediation ProgramThe Village is frequently asked to respond to a complaint against a resident made by a neighbor. The aggrieved party believes the village should do “something about it” immediately, but the resident has not violated any Village ordinances or state laws. In response to these types of requests, the Village, through its Community Relations Commission, has developed a Dispute Mediation Program.
Several Wilmette residents have been trained as mediators through the Center for Conflict Resolution in Chicago. The mediators can help facilitate communication between residents. This includes identifying and discussing areas of mutual concern, and exploring possible solutions.
The following are some examples of the types of cases heard by Village mediators: excessive dog barking, property access complaints, parking issues, and landlord/tenant disputes. Often, when the two parties can meet with an impartial mediator and discuss the matter, a satisfactory agreement can be reached.
The mediation services are available at no cost and participation is voluntary. If you have a disagreement with a neighbor that you think might be appropriate for the Dispute Mediation Program, please contact the Village Manager’s Office at 847-853-7509 or admin@wilmette.com. Click here for more information.
Freedom of Information ActGuidelines for Submitting a Formal Request for Information
Any person requesting access to information as permitted under "The Freedom
of Information Act" (House Bil1234, P.A. 83-1013) should follow the steps
below:
- Step 1 - Complete the Freedom of Information request form,
being as specific as possible with regard to the documents or information
you seek. An index of public records maintained for inspection is available
at each public building. Click
here for a PDF copy of the Information Request Form
- Step 2 - Return the completed form to the appropriate contact person
(see listing below) By mail or in person, Monday through Friday, 8:30 a.m.
to 5:00 p.m.
- Step 3 - Within seven (7) business days of receipt of the request,
the Village will indicate in writing its response to the request. The Village
will respond in one of the four (4) following manners:
- Inform you of when and where the information may be inspected or how a
Copy may be obtained.
- Indicate that additional time to fulfill the request is needed, factors
prompting the delay and when the response will be forthcoming.
- Deny the request, stating reasons for the denial.
- Failure by the Village to respond within fourteen (14) days is deemed
a denial.
- Step 4 - You have the right to appeal any decision to deny access
to records. Appeals must be submitted in writing to:
Village Manager
1200 Wilmette Avenue
Wilmette, IL 60091
- Step 5 - If the Village Manager upholds the decision to deny access,
or does not respond within seven (7) days, you may file suit in circuit court
for injunctive ore declaratory relief.
Reproduction and Certification Fees
- Copies of records: 10 cents per page.
- Certified Copies: 25 cents per page.
Contact Information| Administration | Village Manager | Mike Earl | 1200 Wilmette Avenue | | Administration | Assistant Village Manager | Maureen Barry | 1200 Wilmette Avenue | | Engineering | Director of Engineering | Brigitte Mayerhofer | 1200 Wilmette Avenue | | Finance | Finance Director | Robert Amoruso | 1200 Wilmette Avenue | | Fire | Fire Chief | Jim Dominik | 1304 Lake Avenue | | Health | Nurse | Diane Bader | 1200 Wilmette Avenue | | Information Services | Director of Information Services | Peter Skiles | 1200 Wilmette Avenue | | Law | Corporation Counsel | Timothy Frenzer | 1200 Wilmette Avenue | | Planning/Zoning | Director of Community Development | Lisa Roberts | 1200 Wilmette Avenue | | Police | Chief of Police | George Carpenter | 710 Ridge Road |
Garbage, Refuse, Recycling & Yard Waste Collection
Click here for more information Health Insurance Portability and Accountability Act ComplianceAs an essential part of our commitment to you and the community,
the Village of Wilmette, which provides certain health-related services through
its Health Department and its Fire Department/Paramedic/Ambulance services,
maintains the privacy of certain confidential health care information about
the persons to whom it provides service, known as Protected Health Information
or PHI. PHI is information about a person who receives health care services
from the Village, or that could be used to identify such a person, as it relates
to their past and present physical and mental health care services.
As part of the federal Health Insurance Portability and Accountability
Act of 1996, known as HIPAA, we are required by federal law to protect the privacy
of health care information and to provide persons who receive health care services
from the Village for which the Village keeps PHI a Notice of Privacy Practices.
Click
here to view HIPAA Privacy Policy PDF (Get
Acrobat)
Licensing
Click here for more information New Residents Welcome to the VillageEach fall, the Village hosts an annual New Resident Reception. This allows new residents to have the opportunity to receive information about local government programs and services, and meet local government officials from the Village, Library, Park District and School Districts. Specific details (date and time) will be posted in the Village News section of this site, in the weeks preceding the event.
For more information, please contact: Assistant Village Manager
847-251-2700 Partners for Clean AirToday, the six-county Chicago metropolitan region is out of compliance with
federal clean air rules for ozone, also known as smog. The highest levels of
smog are most often recorded in suburban Chicago. In an effort to address this
issue, the Village has partnered with Partners for Clean Air, an organization
of local governments, businesses and citizens committed to improving air quality
through voluntary actions.
The following articles are intended to educate Wilmette residents about clean
air issues and to provide information on what can be done to reduce pollutants.
Procurement and Accounts Payable
Click here for more information Real Estate Transfer Tax
Click here for more information Resident Handbook
Click here for more information See Also:Web Site Index
Sharps Disposal ProgramA “user friendly” medical sharps collection program is provided by the Village to assist residents in disposing of home-generated medical “sharps”. Village Ordinance makes it illegal for anyone to introduce any Potentially Infectious Medical Waste (“PIMW”) into any refuse collected by the Village, or a contractor engaged by the Village, which provides refuse collection services.
“Sharps” are defined as medical wastes, which have the potential to puncture or lacerate. This includes hypodermic and intravenous needles and syringes, as well as disposable lancets. Once you use a syringe, needle, lancet or other “sharp”, it becomes a potentially hazardous medical waste product. That is why it’s important to dispose of “sharps” the right way.
You can help prevent injury, illness and pollution by following some simple steps when you dispose of home-generated medical “sharps”. You should place “sharps” in rigid, leak-proof and puncture resistant containers that are impervious to moisture, of sufficient strength to prevent bursting under normal conditions and can be sealed to prevent leakage during transport.
A laundry detergent bottle constructed of rigid plastic with a screw-on lid is an acceptable container. Once it is filled, the cap must be replaced tightly. “DO NOT RECYCLE” should be written on the detergent bottle with indelible marker. GLASS JARS OR BOTTLES SHOULD NEVER BE USED!
There are containers designed specifically for the disposal of home-generated sharps products, which are available at most pharmacies. The Village Health Nurse also sells these containers at a minimal cost.
After a sharps product has been used, it should be placed in an appropriate container for disposal. Once the container is filled and sealed, it may be brought in for disposal at one of two convenient drop-off points in the Village:
Fire Station #1
1304 Lake Avenue
7:30a.m. to 8:00 p.m. |
Health Department, Village Hall
1200 Wilmette Avenue
8:30a.m. to 5:00p.m. |
Residents will be asked to place their home sharps containers in a special transport carton at the drop-off location. Village employees will not be allowed to handle sharps containers, which are brought in for disposal. No medical waste generated at a commercial site will be accepted. If you have questions regarding the sharps program, please contact the Village’s Health Nurse or Refuse Coordinator at 847-251-2700.
Village Newsletter - The Communicator
Click here for more information Water & Sewer Billing
Click here for more information Water Meter
Click here for more information Water Quality
Click here for more information WCTV Channel 6
Click here for more information Wilmette Senior Services
Wilmette Village Code
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