FAQ

What are Emergency Alerts powered by Smart911?
Alerts powered by Smart911 is Wilmette’s official emergency alert and notification system and replaces the old CodeRed. This system is used to send alerts to the public during emergencies. Alerts powered by Smart911 is a free service that allows you to sign up online to receive customized alerts via text message, email, and voice message.

In addition to emergency alerts, you can also choose to receive customizable community notifications. These include notifications about severe weather, safety, utility disruptions, major traffic incidents, and more. This service is provided by the Village of Wilmette at no cost to the public; however, message and data rates may apply.

Click Here for FAQs about our Emergency Alert System

 

 

How does Smart911 work?

Smart911 allows citizens to provide the additional details that 9-1-1 call takers may need in order to assist them during an emergency. When you dial 9-1-1 today the information received by the 9-1-1 call center can be limited based on the type of phone you are calling on. With Smart911, anytime you make an emergency call from a phone registered with your Safety Profile, the 9-1-1 systems recognizes your phone number and automatically displays your profile on the screen of the call taker who receives your call.

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