COVID-19: Village Response

At the March 24 Village Board meeting, Trustees adopted a resolution declaring an emergency affecting the public health and well being due to the outbreak of COVID-19 Virus. Trustees also adopted an ordinance amending the Wilmette Village Code in regard to emergency powers to
protect the public health, safety and welfare in the event of disaster or other public emergency.

Prior to that action, the  Village President signed a Declaration of Local Disaster Public Health Emergency in Wilmette on March 17. This procedural step will allow the Village to respond more quickly and effectively to the rapidly evolving public health crisis. The declaration is also necessary to seek future reimbursements from the state and federal governments.

Both of these actions will have no impact on essential core services provided by the Village, including police, fire, water and public works. Other non-essential services will be reviewed on a regular basis to ensure the safety and well-being of our residents and employees.

The Village of Wilmette has announced temporary changes to Village services and facilities in response to the coronavirus (COVID-19) pandemic. These decisions were made based upon guidance from the CDC, which recommends limiting in-person interactions to prevent exposure and spread of COVID-19. As always, the Village’s top priority is to promote the health and safety of our residents, businesses, guests, employees, and community.

The Village continues to work with community partners to focus on three key priorities including prevention, preparedness, and communication.  On March 3, a diverse group of leaders representing government, including health and public safety, along with educational institutions, gathered at the Village’s Police Department to discuss coronavirus. Please see the meeting highlights. The Village continues to be in communication with houses of worship, educational institutions, and other governmental organizations.

Village Sites

Click here for a full list of current in-person services provided and operating business hours

The Public Works Facility will be closed to in-person visits until further notice.  The Village continues to provide valuable Village services.  Staff will be available by telephone and email during regular business hours. Please see below for hours and contact information.

Village Meetings and Events

All in-person public meetings  have been suspended until further notice. Any future remote meetings will be noticed through the Village website. Please see the Village’s website calendar for the latest status of Village meetings and events.



Village Services

Residents and businesses are encouraged to complete all Village business online or by phone.

Public Safety
The front lobby of the Wilmette Police Department will remain open to the public.

  • Please continue to call 9-1-1 for all emergencies
  • For non-emergencies please contact 847-256-1200

Service Updates

  • Contact the non-emergency number (847-256-1200) regarding questions or issues related to incidents, FOIA, and citations prior to coming to police station.
  • The Police Department will suspend in-person police reports for minor incidents such as delayed property crimes, and financial crimes. Please contact the non-emergency number to report these incidents.
  • The Police Department has suspended the following programs: non-emergency auto-lockouts, limited public fingerprinting, station tours, public presentations, and solicitor permitting until further notice.

Water Management
Water management will continue to supply safe, reliable drinking water for the residents of Wilmette and surrounding communities. The Water Management team is appropriately staffed and has the necessary inventory of supplies for the continued provision of water supply- there are no concerns with the Village’s ability to continue to provide safe drinking water.

Engineering & Public Works
The Public Works Facility will be closed to the public. The electronics recycling drop-off site will remain open and accessible to residents 24/7. As of June 26, 2020 residents may resume drop off CFL bulbs and fluorescent tube lights during regular business hours M-F from 7:00 am to 3:00 pm. Staff will still be available by telephone and email during regular business hours from 7:00 am to 3:00 pm. Please contact:

Service Updates

  • Public Works will continue to provide core services. Crews will prioritize priority work tickets, water main breaks, sewer back-ups, down trees and limbs, street lighting outages, utility locations, potholes and downtown cleaning.
  • Advanced Disposal will continue to provide refuse and recycling collection as scheduled.
  • Bulk Item Collection Resumed 5/11/20. Advanced Disposal has determined that is safe for their drivers to resume bulk collection while continuing to adhere to social distancing guidelines. Please help Advanced Disposal’s crews transition back to bulk collection service by refraining from putting out large piles all at once.
  • Yard waste/composting collection will begin the week of April 6. Yard waste stickers can be purchased at Wilmette Jewel food stores, Millen Hardware, Chalet Nursery, at the Village Hall during limited open hours, and online.
  • Monthly Saturday drop-offs for electronics recycling at the Public Works Facility (711 Laramie Ave) resumed 7/11/20.
  • Facilities will continue enhanced cleaning efforts at Village facilities. Staff will also respond to emergency requests.

Community Development
Offices for Community Development and Engineering will operate on limited hours. Staff will still be available by telephone and email during regular business hours from 8:30 am to 4:30 pm. Please contact:

Additional Information

  • Permits – Electronic submittals are preferred. To apply for a permit, please use the fillable permit application and email your application and submittals to You may also drop off permit plans via hard copy or USB drive in drop-boxes located within the entryways at Village Hall.
  • Inspections – Staff will continue to provide inspections for projects throughout the Village with additional requirements. Staff will be utilizing both on-site and off-site inspections. Exterior inspections will continue to be scheduled and interior inspections will only be scheduled and conducted for new construction projects. Interior inspections of occupied homes will not be done by the building inspectors. Instead, owners and contractors are asked to document work with photos and videos and/or self-certification. Please contact the Community Development regarding any scheduled inspections.
    • COVID Inspection Requirements:
      • Everyone present must wear a face covering for the duration of the inspection.
      • Only the required contractor(s) may be present inside during an inspection.
      • Social distancing of a minimum of 6’ must be maintained for the duration of the inspection.
      • Any home occupants should go outside or relocate to a completely separate part of the house for the duration of the inspection.
      • The inspectors reserve the right to refuse an inspection at any time.
      • If you have any special concerns or considerations, please review directly with the inspector.
  • Engineering will continue to provide core services. Staff will prioritize permit inspections, capital project oversight, and permit application review.

Offices for Finance will be operating on limited hours. Staff will still be available by telephone and email during regular business hours from 7:30 am to 4:30 pm. Please contact:

Bill Payment Updates

  • The Village will be accepting Vehicle Sticker Payments payment through the website, via drop-box locations, or by mail Village of Wilmette, Department #10, PO Box 88565, Carol Stream, IL 60188-0565
  • The Village will be accepting Utility Bill Payments through the website, via drop-box locations, or by mail Village of Wilmette, PO Box 6176, Carol Stream, IL 60197-6176
  • The Village will continue to schedule Final Meter Readings for a sale of property and tenants moving in and out.
  • The Village will issue Real Estate Transfer Stamps (RETT) for a sale of property. We are prepared to issue bills digitally and arrange a pickup of the RETT stamps in person. Please provide email addresses and phone numbers for both the buyer (or representative) and seller (or representative).  Importantly, in order to generate an invoice for the RETT stamps, please email a completed copy of the form to See the link below for more information.
  • Residential Parking Permits expire on December 31, 2020. Requests for New 2021-2022 Parking Permit stickers to park on specified streets in the Village are fulfilled by the Finance Department. Permits will be valid from January 1, 2021 through December 31, 2022. There is NO CHARGE for the Parking Permit. NOTE: The purchase of a 2020 Village vehicle sticker is required to obtain the 2021-2022 Parking Permit. Requests for permits will only be processed for vehicles that have a valid 2020 Village vehicle sticker. A valid 2020 Village vehicle sticker is required and should be displayed on each vehicle.
    • Parking Permit RequestNEW! – Residents may now request Residential Parking Permit(s) online. Once requests are processed, Parking Permit Stickers will be mailed.
    • Request By Mail – Residents may complete the Residential Parking Permit Request form and mail to: Village Hall, 1200 Wilmette Ave., Wilmette, IL 60091. Forms will be processed and Parking Permit Stickers will be mailed.


Note: This webpage will be updated and revised as necessary. This page was last updated January 13, 2021.